All unread messages show in bold font in your Inbox. Once the message is viewed it will be marked as old and show in regular font. Once you view a message, you cannot mark it as 'unread'.
Marking Messages as 'read' or 'unread'
All unread messages show in bold font in your Inbox. Once the message is viewed it will be marked as old and show in regular font. Once you view a message, you cannot mark it as 'unread'.
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