Messages Are Not Going To My Inbox Or Are Delayed

There are two issues that can cause problems:

1. Group Texting relies on third party systems to deliver messages to and from your Group Texting account. Things like network delays, cell sites, and carrier delays can all contribute to problems with deliveries. Because we use these systems, we cannot make any guarantees on delivery times.

    

2. The message text may be clipped or not come in at all. For more information, click here.

Important: Group Texting does not guarantee delivery or timely delivery. Group Texting is an online application that enables users to store contacts, organize contacts in groups, send and receive SMS, and use keywords on our shared long codes. However, we do not deliver your messages to the handsets. We only deliver your messages to the wireless carriers. You are paying us for the use of our application and sending messages through our gateway to the carriers’ gateways. You are not paying us for the delivery of messages, because we do not own nor operate the carriers’ gateways.